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Frequently Asked Questions

We've got straightforward & honest answers to your insurance questions.

I need to report a claim, how do I do that?

Just call InsureOne toll free 604-620-9792 and tell us about the claim and we can report the claim to your insurance company for you!

What protection is included in my home insurance policy?

A standard homeowner’s policy provides coverage for loss or damage to the building structure, permanently affixed structures including a detached or attached garage. Standard coverage is extended to contents found within the home such as furniture, clothing, and appliances. Additional coverage can be provided for jewellery, antiques, art, sporting goods, musical instruments and other personal items that are important to you. Talk to a professional broker today about your coverage needs. They are there to help find you the best protection at the best price.

*Conditions and exclusions may apply; your InsureOne broker can help explain the common exclusions included with any policy. All coverage decisions are made by insurance company

As a condo owner, am I covered by the Strata’s policy?

No. While the Strata Corporation is required to have property and liability insurance, the Strata Corporation’s insurance policy will not extend coverage to the individual units which comprise the Strata Corporation. The Strata Corporation’s insurance policy rather is intended to provide coverage for damage to the common property and common areas.

Check with your Strata Corporation’s President and/or Strata Corporation’s Bylaws for more information specific to your Strata Corporation.

My belongings are not worth much. Do I need insurance?

Tenants insurance does not just protect your contents from loss or damage but it also includes essential liability coverage (also known as third party insurance).

You may be held personally liable for injury or damage to persons or property belonging to other people because of your actions or inactions. Liability coverage is standard within a tenant’s insurance policy will provide protection for your personal actions anywhere in the world.

Expert advice from experienced insurance brokers.

Whether you’re looking for auto insurance, home or condo coverage, or a travel policy for the big family vacation – let our insurance experts lend a hand.